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0 0 0 0 -0.0158516556692675 -0.0115595772050238 5.42821688125035E-05 0.00472507343872497
Stock impact report

Five9 Enables Leading University to Work From Home in Under 48 Hours

Five9, Inc. (FIVN) 
Last five9, inc. earnings: 2/19 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.five9.com/investor-relations
Company Research Source: Business Wire
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading cloud contact center provider, announced today that the company has successfully enabled a major public university to move their contact center agents to a work from home model within 48 hours.The Florida based university serves more than 50,000 students and offers undergraduate, graduate, specialist and doctoral degrees. As the COVID-19 outbreak expanded, the university’s help desk support team saw a significant increase in inbound calls and support tickets. The university needed to immediately deploy 60 new remote agents. However, their previous on-premise system was unable to properly support the rapid deployment of these new agents.On a Thursday, the university contacted Five9. Within 24 hours a contract was signed. By that Monday morning, the university had their agents up and running on the Five9 Intelligent Cloud Contact Center platform. All agents were successfully operating on Five9 and fielding cal Show less Read more
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