Global Web Conferencing Enterprise Selects Five9 for Salesforce Integration
Five9, Inc. (FIVN)
Last five9, inc. earnings: 2/19 04:05 pm
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US:NASDAQ Investor Relations:
investors.five9.com/investor-relations
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Source: Business Wire
SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that a global web conferencing and collaboration solution provider has chosen Five9 for its close collaboration and integration with Salesforce.Previously, the global enterprise’s system did not integrate with their customer relationship management platform, Salesforce. This resulted in the enterprise’s 150 agents, who field inbound support and sales calls, to lose valuable time looking up caller info, causing a poor service experience for customers.The enterprise chose Five9 for its deep Salesforce integration, call routing, visual IVR, chat, email, and screen pops. They also needed virtual private networks (VPNs) for multiple locations, as well as data center connectivity, quality management, and speech analytics – which Five9 delivered.Five9 has a robust and native integration with Salesforce and worked closely with the Salesforce team to c
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FIVN
Earnings
- 2/21/24 - Beat
FIVN
Sec Filings
- 4/3/24 - Form ARS
- 4/1/24 - Form DEFA14A
- 4/1/24 - Form 8-K
- FIVN's page on the SEC website