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Stock impact report

Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Center [Yahoo! Finance]

Five9, Inc. (FIVN) 
Last five9, inc. earnings: 2/19 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.five9.com/investor-relations
Company Research Source: Yahoo! Finance
SAN RAMON, Calif. & ORLANDO, Fla., March 25, 2024 BUSINESS WIRE ENTERPRISE CONNECT – Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced GenAI Studio , an industry-first solution that allows organizations to take general purpose, off-the-shelf Generative AI models, such as OpenAI, and customize them for the contact center in just a few clicks. Companies today are eager to implement Generative AI to inform and improve customer and employee experiences. However, many face challenges with pre-packaged solutions that often come with pre-defined models and prompts that do not align with an organization's specific needs. GenAI Studio is a simple-to-use interface that will power all Five9 applications that use Generative AI models, starting with Agent Assist AI Summaries . It will enable customers to create, deploy, and test Generative AI prompts based on business-specific, contextual data. GenAI Studio also addresses organizational concerns around responsible A Show less Read more
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