Freshworks to Deepen its IT Service and Operations Portfolio with Acquisition of FireHydrant’s AI-Native Incident Management and Reliability Platform
Freshworks Inc. (FRSH)
Last freshworks inc. earnings: 3/14 04:05 pm
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Source: GlobeNewswire
SAN MATEO, Calif., Dec. 15, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management (ITSM) and FireHydrant’s core IT Operations Management (ITOM) as a unified AI-native ServiceOps solution designed to simplify operations, proactively prevent disruptions, and ensure exceptional IT service reliability. Co-founded by Robert Ross and Dylan Nielsen in 2018, FireHydrant has deep expertise in IT and DevOps with customers across consumer and business industries including Palo Alto Networks, BP, and Qlik. The company’s software-as-a-service provides advanced on-call management, structured major-incident response, and integrated retrospective analysis embedded with AI. “We believe the FireHydrant technology will contribute to our vision of unifying IT and employee experiences where service, asset, and operat
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News
- Freshworks to Deepen its IT Service and Operations Portfolio with Acquisition of FireHydrant's AI-Native Incident Management and Reliability Platform [Yahoo! Finance]Yahoo! Finance
- Freshworks (NASDAQ:FRSH) had its "buy" rating reaffirmed by analysts at Needham & Company LLC.MarketBeat
- Freshworks gains amid conference cancellation [Seeking Alpha]Seeking Alpha
- Freshworks, HubSpot, and Asure Software Shares Are Falling, What You Need To Know [Yahoo! Finance]Yahoo! Finance
- Freshworks: Underappreciated Growth And Cash Flow At A Discount Price [Seeking Alpha]Seeking Alpha
FRSH
Earnings
- 11/5/25 - Beat
FRSH
Sec Filings
- 12/9/25 - Form 4
- 12/5/25 - Form 144
- 12/3/25 - Form 4
- FRSH's page on the SEC website