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0.00579470198675499 0.00579470198675499 0.00165562913907296 0.00827814569536421 -0.00496688741721844 -0.00496688741721844 0.00910596026490076 0.0103476821192053
Stock impact report

Freshworks Launches New AI Capabilities to Minimize Customer Service Fragmentation and Deliver Faster, More Personal Support [Yahoo! Finance]

Freshworks Inc. (FRSH) 
Last freshworks inc. earnings: 3/14 04:05 pm Check Earnings Report
Company Research Source: Yahoo! Finance
Freshdesk Command Center Agents get complete context across conversations, instant AI assistance, and the clarity to serve customers faster and more personally than ever. SAN MATEO, Calif., Nov. 13, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc . (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event, within Freshdesk , designed to help customer experience (CX) teams reduce response times, enhance resolution rates, and gain clearer insights into issues and escalations that impact efficiency and growth. The innovations enable CX teams to focus on their core mission: enable people to do what they do best — deliver customer service with creativity, innovation and empathy. The CX platform update includes three key capabilities. First, the new Freshdesk Command Center , a centralized workspace for multi-channel customer conversations and AI capabilities designed to streamline exceptional service delivery. Second, Vertical AI Agents with prebuilt workflows for eCommerce, fi Show less Read more
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