Why Genpact has an Agentic AI Officer and why she dislikes the term ‘human in the loop' [Fortune]
Genpact Limited (G)
Last genpact limited earnings: 2/6 04:01 pm
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Source: Fortune
AI agents are what really differentiates the technology as a true breakthrough, says Jinsook Han, the company's chief strategy, corporate development, and global agentic AI officer. As revolutionary as generative AI was, Han says the value wasn't fully there, whereas agents can make a real difference for the company and its customers. “From our client service and capabilities perspective, the previous sort of permutations of AI were very limiting,” she said. “Yes, there was analytics, digital transformation, AI, and ML. But it was not until GenAI started coming up and now, agentic AI—now it's truly a gift for an industry like ours.” So how does Han's role fit into the bigger leadership picture at companies? And how does she center strategy in the company's agentic pursuits? Han, who joined Genpact a year ago, views her mandate as both horizontal and vertical, working with leaders across the company on agentic AI as well as overseeing development of its agentic AI services. On
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News
- HFS Research Recognizes Genpact as a Horizon 3 Market Leader in its Intelligent Supply Chain Services AssessmentPR Newswire
- Genpact: Digital Mix Rising, The Valuation Still Hasn't Caught On [Seeking Alpha]Seeking Alpha
- Does Genpact's (G) Upgraded Earnings Outlook Reveal an Enduring Lead in Tech-Driven Services? [Yahoo! Finance]Yahoo! Finance
- Is Genpact Attractively Priced After Recent Strategic Partnerships and Share Price Jump? [Yahoo! Finance]Yahoo! Finance
- A Look at Genpact's Valuation After Third Quarter Earnings Beat and Upgraded Full-Year Guidance [Yahoo! Finance]Yahoo! Finance
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