CGI implements multi-agent AI solution for SOK Finance to accelerate financial service operations
CGI Inc. (GIB)
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Source: PR Newswire
Stock Market SymbolsGIB.A (TSX)GIB (NYSE)cgi.com/newsroomSolution brings AI into production using AWS Bedrock to help handle high-volume financial customer service requests across the S Group HELSINKI, April 23, 2026 /PRNewswire/ - CGI (TSX: GIB.A) (NYSE: GIB), one of the largest independent IT and business consulting services firms in the world, has implemented a multi-agent AI solution built on AWS Bedrock for SOK Finance to bring AI into production use in financial administration and customer service. The solution significantly accelerates processes such as invoice copy requests and due date changes, improving efficiency and consistency compared with previous manual handling.The solution was deployed in SOK Finance's Palveluässä service center, which provides financial management and payroll services for the S Group, a customer-owned Finnish network of retail and service companies with approximately 2,000 outlets."Service centers handle a high volume of routine tasks, and we see AI
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- 1/28/26 - Beat
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- 1/29/26 - Form 6-K
- 1/28/26 - Form 6-K
- GIB's page on the SEC website