Digital employees, AI bootcamps: America's oldest bank is spending billions on tech [MSNBC.com]
Goldman Sachs Group, Inc. (The) (GS)
Last goldman sachs group, inc. (the) earnings: 4/15 07:30 am
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Source: MSNBC.com
The BNY headquarters in New York, US, on Wednesday, July 10, 2024.Jeenah Moon | Bloomberg | Getty ImagesAt America's oldest bank, 134 new workers don't sleep or take sick days. They don't even have names.They're what BNY calls "digital employees." They work side by side with humans. They have unique roles and are evaluated by how well they do them. Some of their jobs were done by people last year."The digital employee works 24/7, which is obviously very different to our human counterparts," said Rachel Lewis, who oversees nine digital employees in addition to thousands of humans as head of payment operations for BNY. "It's really focused on very specific repetitive tasks that allow our human employees to do much more human, intense, interesting-type roles."BNY employs 48,100 humans, down from about 53,400 in 2023, according to arecent earnings presentationwatch nowVIDEO5:0305:03America’s oldest bank bets big on Markets"Our head count has trended down a little bit, but that's not real
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Earnings
- 1/16/26 - Beat
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Sec Filings
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- GS's page on the SEC website