AI As Procurement's Productivity Multiplier: Freeing Teams For Strategic Work [Forbes]
The Hackett Group, Inc. (HCKT)
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Source: Forbes
When I explain AI's impact on procurement to business leaders, I skip the hyperbole of robots replacing humans. Instead, I tell them about the IT director who needs to equip ten new employees with laptops. The old way meant hours of logging into systems, comparing vendors and prices and processing approvals. With AI, they describe what they need, the system presents options and they make a decision. A half-day task becomes a 10-minute conversation. That's what I see as the real story: multiplication, not replacement. AI handles large volumes of data processing so humans can focus on strategic thinking, relationship building and problem-solving that requires judgment, compassion and interpersonal skills. The Paperwork Problem Many procurement professionals spend their days buried in administrative tasks: chasing down approvals, comparing supplier quotes and verifying compliance requirements. This work is necessary but eats up time that should go toward strategic activities like
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- 12/5/25 - Form SC
- 11/17/25 - Form 4
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