CallRail launches AI-powered multi-conversation insights [Yahoo! Finance]
HubSpot, Inc. (HUBS)
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Source: Yahoo! Finance
ATLANTA, May 07, 2024 BUSINESS WIRE CallRail , the AI-powered lead intelligence platform, today announced AI-driven, multi-conversation insight capabilities. This first of its kind capability takes AI generated insights to a deeper level by analyzing up to 100 customer calls and surfacing trends, opportunities, and risks over time. By generating insights from all calls in a campaign, automatically, this release represents an increase in efficiency for marketers, and also raises the bar for what is possible with conversational AI. Until today, conversational AI could only generate a transcript or highlights from a single conversation. This meant, at best, hours of manual analysis for marketers to identify trends and actionable intelligence from calls generated from a campaign. Even worse, they can miss key takeaways and opportunities buried in hours and hours of conversations with prospects and customers. Through multi-conversation insights, businesses will now have visibility to
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