Survey Finds Agentic AI Helps CX Teams Handle 57% More Customer Service Tickets [Yahoo! Finance]
HubSpot, Inc. (HUBS)
Last hubspot, inc. earnings: 2/12 04:11 pm
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Source: Yahoo! Finance
SAN FRANCISCO, April 29, 2025 BUSINESS WIRE )--Agentic AI is more effective at resolving customer service issues and costs less than simpler generative AI and non-AI solutions, Forethought's 2025 AI in CX Benchmark Report found. "Companies using AI that can go beyond responding to questions to take action and resolve customer issues are seeing the biggest improvements in satisfaction, retention and efficiency," said Deon Nicholas, president, executive chairman and co-founder of Forethought. "Over the past year, adoption of agentic AI for CX has accelerated, but many companies are still choosing less effective options that leave their customers stuck in frustrating IVRs or chat-based decision trees. Businesses that want to stay ahead must prioritize solutions that resolve customer issues end-to-end." The report features findings from a survey of more than 600 CX professionals at mid-market companies in the US. It analyzes the technology combinations companies use for CX to identif
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News
- HubSpot (HUBS) Stock Is Up, What You Need To Know [Yahoo! Finance]Yahoo! Finance
- HubSpot CEO avoids the Sunday scaries simply by working on the weekend [Yahoo! Finance Canada]Yahoo! Finance Canada
- Is Now the Moment to Reassess HubSpot After Its 44% Slide in 2025? [Yahoo! Finance]Yahoo! Finance
- Why HubSpot (HUBS) Stock Is Trading Up Today [Yahoo! Finance]Yahoo! Finance
- How Agentic Systems Can Redefine Your Enterprise Intelligence [Forbes]Forbes
HUBS
Earnings
- 11/5/25 - Beat
HUBS
Sec Filings
- 12/18/25 - Form 4
- 12/16/25 - Form 4
- 12/16/25 - Form 144
- HUBS's page on the SEC website