ibex and Genesys Partner to Deliver Omnichannel AI-enabled Customer Experience and Contact Center Solutions
IBEX Limited - Common Share (IBEX)
Company Research
Source: GlobeNewswire
WASHINGTON, Sept. 14, 2023 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced a partnership with Genesys®, a global cloud leader in AI-powered experience orchestration, to offer next-generation omnichannel customer experience (CX) and contact center solutions. This collaboration will enable both companies to enhance and expand their CX and contact center offerings. ibex’s award-winning Wave X technology platform will integrate with Genesys Cloud CX®, an all-in-one, composable contact center as a service and employee experience solution, to deliver expanded services and capabilities to enterprise clients. As a modern, API-first experience orchestration platform, Genesys Cloud CX enables organizations to coordinate every interaction and touchpoint through a full suite of omnichannel options, built-in employee experience, turnkey AI and end-to-end journey optimization.
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IBEX
Sec Filings
- 12/19/25 - Form 8-K
- 12/19/25 - Form S-8
- 12/10/25 - Form 8-K
- IBEX's page on the SEC website