ibex Earns ISO/IEC 42001 Certification, Setting the Standard for Responsible AI in Customer Experience
IBEX Limited - Common Share (IBEX)
Company Research
Source: GlobeNewswire
WASHINGTON, April 08, 2026 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a global leader in outsourced business services and AI-powered customer experience solutions, today announced it has earned ISO/IEC 42001 certification, validating its disciplined approach to responsible design, development, and operation of AI-powered CX. ISO/IEC 42001, which requires a rigorous two-stage audit, helps organizations govern risks related to ethics, bias, security, and transparency. This certification confirms that ibex has implemented comprehensive governance and risk management processes for its AI technologies. “As AI becomes increasingly embedded in customer experience and business operations, responsible governance is essential,” said Michael Ringman, Chief Technology Officer of ibex. “ISO/IEC 42001 provides a structured framework to ensure AI systems are designed, implemented, and monitored with security, fairness, and transparency at the forefront. Achieving this certification underscores our
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IBEX
Sec Filings
- 3/4/26 - Form 4
- 3/4/26 - Form 4
- 3/4/26 - Form 4
- IBEX's page on the SEC website