Make Your Follow-Ups Matter: Split Them Into Three Parts [Forbes]
International Business Machines Corporation (IBM)
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Source: Forbes
Whether it's regarding a long-term project or a one-off task, a good follow-up can make all the difference in terms of improvement for both teams and individuals. Following up in three parts can take your feedback to the next level. To really take your feedback to the next level, follow up in three parts: Celebrate success by recognizing people for their specific contributions. Examine and fine-tune the modus operandi for working together. Plan for next time, as best you can. The three-part follow-up is a simple but impactful way to apply the process of regular continuous improvement directly into routine management conversations. Make your praise concrete and specific Celebration and acknowledgment should be the first part of the follow-up process because, without them, that may be all someone remembers about your conversation. Ignoring the positives of an employee's performance, no matter how small, can distract from the rest of your message. Some organizations are
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