Summer Vacation Season: More Than Half of Employees Must Cover for Colleagues Several Times a Month
International Business Machines Corporation (IBM)
Last international business machines corporation earnings: 4/20 04:08 pm
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Source: PR Web
CUPERTINO, Calif. (PRWEB) July 16, 2018 Summertime means vacation time. But what is relaxing for one can mean more stress for another. A recent study by the OTRS Group shows that more than half of all employees (51 percent) have to cover for a colleague who is away from the office because of vacation or sickness several times a month. Almost a quarter (23 percent) indicate that this happens every week. In Brazil, over 34 percent say they have to jump in for a colleague every week, while in Germany this was 21 percent and in the USA only 14 percent.The main challenge that coverage poses for 37 percent of respondents is getting the necessary background information on tasks. This is followed by understanding the task's status (34 percent) and knowing who to contact in order to complete the task (25 percent). Again, there are country-specific differences: more than half of German respondents see the greatest difficulty as getting necessary background information when the colleague is not
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