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Stock impact report

U.S. Enterprises Look to Service Providers to Help Them Automate Their SIAM/ITSM Functions

Information Services Group, Inc. (III) 
Last information services group, inc. earnings: 3/10 04:20 pm Check Earnings Report
US:NASDAQ Investor Relations: ir.isg-one.com
Company Research Source: GlobeNewswire
STAMFORD, Conn., April 21, 2020 (GLOBE NEWSWIRE) -- U.S. demand for service integration and management (SIAM) and IT service management (ITSM) capabilities is growing in lockstep with the growing complexity of technology ecosystems, as enterprises seek automated solutions to improve customer experience and support core business processes, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The 2020 ISG Provider Lens™ SIAM/ITSM Report for the U.S. finds the market for SIAM/ITSM services undergoing fundamental change, with vendors investing heavily in automation capabilities and emerging technologies to deliver new value to customers. Intelligent automation can integrate systems of record with systems of engagement to make decisions or trigger activities based on extensive solution catalogues, the report says. In their quest to constantly improve customer experience and business effici Show less Read more
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