ASAPP Unveils GenerativeAgent™, A Generative AI Application Capable of Fully Automating Contact Center Interactions [Yahoo! Finance]
Infosys Limited American Depositary Shares (INFY)
Last infosys limited american depositary shares earnings: 4/21 04:00 pm
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Source: Yahoo! Finance
product designed to automate more than 90% of contact center interactions. GenerativeAgent can handle complex, free-form interactions that weren't automatable with prior technology. Furthermore, it unleashes a new era of productivity by allowing agent concurrency for voice interactions—introducing a new paradigm for contact centers. GenerativeAgent is the latest in ASAPP's suite of generative AI customer experience (CX) products, including AutoSummary, AutoTranscribe, AutoCompose, and the ASAPP Messaging platform. Fortune 500 organizations including four of the top five cable providers, 50% of the leading wireless companies, two of the four largest airlines, and leading enterprises across banking, insurance, retail, and technology, use ASAPP's state-of-the-art products and technology. "This product isn't just groundbreaking—it's revolutionary, redefining what we thought was possible in what is likely the largest automation opportunity in the world today," said Gustavo Sapoznik, AS
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