IntelePeer Integrates with Microsoft Azure OpenAI Service to Deliver AI Automation Solutions to Significantly Improve Customer Service [Yahoo! Finance]
Gartner, Inc. (IT)
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Source: Yahoo! Finance
DANIA BEACH, Fla., April 18, 2024 BUSINESS WIRE IntelePeer , a leading AI-powered Communications Automation Platform provider, has integrated with Microsoft Azure OpenAI Service to embed OpenAI GPT into the company's Communications Automation Platform and Intelligent Virtual Assistant (IVA), SmartAgent™. With this integration, IntelePeer is delivering advanced solutions to fully automate customer interactions and improve operational efficiencies for businesses while creating a faster and easier customer experience. "Integrated with Microsoft Azure OpenAI Service, IntelePeer's Communications Automation Platform is transforming customer service, fully automating more than 80 percent of voice and messaging customer interactions," commented IntelePeer CEO, Frank Fawzi. "Through this collaboration, we aim to capitalize on the enhanced power of our platform embedded with Azure's generative AI to entirely transform the customer experience by providing a personalized interaction in a human
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IT
Earnings
- 4/30/24 - Beat
IT
Sec Filings
- 4/30/24 - Form 10-Q
- 4/30/24 - Form 8-K
- 4/16/24 - Form ARS
- IT's page on the SEC website