NiCE is the Only Vendor Named a Gartner Customers' Choice in Voice of the Customer for Contact Center as a Service Report [Yahoo! Finance]
Gartner, Inc. (IT)
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Source: Yahoo! Finance
HOBOKEN, N.J., April 06, 2026 BUSINESS WIRE NiCE (Nasdaq: NICE) today announced that once again it was the only vendor named a Customers' Choice in the 2026 Gartner® Peer Insights™ Voice of the Customer for Contact Center as a Service (CCaaS report). This is the third time NiCE has been recognized as a Customers' Choice. This distinction is based on feedback and ratings from verified end users as of December 31, 2025. Based on 82 reviews, NiCE received an overall rating of 4.6 out of 5, with 86 percent of customers saying they would recommend NiCE. According to Gartner, "Vendors placed in the upper-right quadrant of the "Voice of the Customer" quadrants are recognized with the Gartner Peer Insights Customers' Choice distinction, denoted with a Customers' Choice badge. The recognized vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption." In the 2026 Gartner Peer Insights Voice of the Customer for Contact Center as a
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IT
Earnings
- 2/3/26 - Beat
IT
Sec Filings
- 4/3/26 - Form 4
- 4/3/26 - Form 4
- 4/3/26 - Form 4
- IT's page on the SEC website