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Stock impact report

Can AI-powered drive-throughs save the day for fast food operators? [Los Angeles Times (CA)]

Jack In The Box Inc. (JACK) 
Last jack in the box inc. earnings: 2/19 04:05 pm Check Earnings Report
Ghai and his family operate 180 Burger Kings, Taco Bells and Popeyes chicken restaurants across the state, and one of the first things they did after the law took effect April 1 was to start capping workers' hours to avoid overtime pay. Also, they're closing some outlets a little earlier, and opening others a bit later to avoid paying workers for less profitable periods. But the biggest thing Ghai and his family are doing does not directly involve workers at all: They've speeded up and expanded their use of technology, especially AI. Right now, they've moved up by several years their plans to install self-service kiosks at all of their locations, including 25 out of state. But what has Ghai most hopeful about offsetting the higher labor costs is to have AI handle customers' orders made at the drive-through. He's testing the machine-learning system this month at a few locations and hopes to roll it out company-wide by this time next year. Drive-throughs of course are quintesse Show less Read more
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