Customer Satisfaction With Travel Experiences Declines Across the Board, ACSI Data Show [Yahoo! Finance]
JetBlue Airways Corporation (JBLU)
Last jetblue airways corporation earnings: 1/23 07:00 am
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Source: Yahoo! Finance
The travel segment reverses the gains in satisfaction it enjoyed last year, according to the American Customer Satisfaction Index (ACSI ® ) Travel Study 2025 , as airlines, lodging, car rentals, rideshare services, and online travel agencies all lose ground. Notably, the airline industry — which reached a record high last year — slips 4% to an ACSI score of 74 amid softening demand, a shifting economic outlook, and signs of turbulence ahead for premium travel services. "Across much of the travel segment, the satisfaction drop is being driven not by bargain hunters, but by business travelers and other high-value customers," said Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. "With spending patterns under pressure and pricing power fading, providers are going to need to work harder to deliver consistent value across all customer segments." Southwest soars to the top of airlines Southwest, one of only
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JBLU
News
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- US airlines cancel over 1,000 flights due to winter storm warnings [Yahoo! Finance Canada]Yahoo! Finance Canada
- JetBlue's 'first class' isn't what you think. Here's the breakdown. [USA TODAY]USA TODAY
JBLU
Earnings
- 10/28/25 - Beat
JBLU
Sec Filings
- 12/12/25 - Form 8-K
- 12/2/25 - Form 8-K
- 11/12/25 - Form 144
- JBLU's page on the SEC website