Customer Satisfaction With Travel Industries Turns a Corner as Airlines Climb to Near All-Time High, ACSI Data Show [Yahoo! Finance]
JetBlue Airways Corporation (JBLU)
Last jetblue airways corporation earnings: 1/23 07:00 am
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Source: Yahoo! Finance
post-pandemic "revenge travel" and operational challenges, cooling inflation, and sustained consumer demand. According to the American Customer Satisfaction Index (ACSI ® ) Travel Study 2026 , airlines, lodging, car rentals, rideshare, and online travel agencies all post gains. Airlines soar 3% to an ACSI score of 76 (on a scale of 0-100) — one point off its all-time high in 2024 — same as car rentals, rideshare, and online travel agencies, all up 1%. Lodging is slightly ahead, improving 1% to a score of 77. "Many brands are meeting with initial success in leveraging AI solutions to deliver improved service to customers and in some cases remaking industry business models," said Forrest Morgeson, Associate Professor of Marketing at Michigan State University and Director of Research Emeritus at the ACSI. "At the same time, customer value propositions appear to be in flux as consumers recalibrate their expectations. Continued focus on technological innovations, along with the nuts
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JBLU
News
- Customer Satisfaction With Travel Industries Turns a Corner as Airlines Climb to Near All-Time High, ACSI Data Show [Yahoo! Finance Canada]Yahoo! Finance Canada
- Experts Warn These Hidden Everyday Fees Will Go Up — Here's What You Can Expect In The Coming Months [Yahoo! Finance]Yahoo! Finance
- JetBlue's Current CEO Calls Cap On Bankruptcy Fodder [Yahoo! Finance]Yahoo! Finance
- JetBlue CEO Says Airline Is Ruling Out ‘26 Bankruptcy Filing [Yahoo! Finance]Yahoo! Finance
- JetBlue CEO says airline isn't considering filing for bankruptcy, Bloomberg News reports [Yahoo! Finance Canada]Yahoo! Finance Canada
JBLU
Earnings
- 1/27/26 - Miss
JBLU
Sec Filings
- 4/17/26 - Form 8-K
- 4/14/26 - Form 4
- 4/14/26 - Form 4
- JBLU's page on the SEC website