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Stock impact report

Aurora Mobile Unveils AI-Powered EngageLab LiveDesk to Scale Business Innovation

Aurora Mobile Limited - American Depositary Shares (JG) 
Company Research Source: GlobeNewswire
SINGAPORE, April 14, 2026 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (NASDAQ: JG) ( “Aurora Mobile” or the “Company” ), a leading provider of customer engagement and marketing technology services, today announced the official launch of the latest version of EngageLab LiveDesk. As an all-in-one intelligent customer service platform integrating global omni-channel access, AI & Human collaboration, and smart ticket management, the new LiveDesk leverages deep synergy between AI and data to break communication boundaries and transform customer service from a "cost center" into a scalable "growth engine" for business innovation. (Image from engagelab.com) 01. Reconstructed Overview: From Data Monitoring to Global ControlThe revamped overview page upgrades statistical efficiency to real-time processing, providing managers with a "bird's-eye view" of operations: Real-time Status Tracking: For the first time, the platform supports real-time statistics and historical trend comparisons for Show less Read more
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