Jackson Earns Award for Highest Customer Service in Financial Industry for 14th Consecutive Year
Jackson Financial Inc. Class A (JXN)
Company Research
Source: Business Wire
LANSING, Mich.--(BUSINESS WIRE)--Jackson National Life Insurance Company® (Jackson®), the main operating subsidiary of Jackson Financial Inc.1 (NYSE: JXN), has won the “Highest Customer Service – Financial Industry” award from Service Quality Measurement Group, Inc. (SQM) for the 14th year in a row for achieving the highest first-call resolution rating in the market in 2025. Additionally, the company secured the Call Center World Class First Call Resolution Certification, which recognizes an 80 percent or higher rate of solving customers’ issues on the first call, and was selected as a Call Center of the Year finalist, further underscoring the exceptional quality of Jackson’s customer support.“Jackson and its deeply knowledgeable contact center associates have an incredibly high standard when it comes to customer support, seeking to provide clarity in every customer interaction,” said Laura Hanson, Senior Vice President, Operations at Jackson. “These honors illustrate how we conti
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News
- Firing on All Cylinders: Jackson Financial (NYSE:JXN) Q4 Earnings Lead the Way [Yahoo! Finance]Yahoo! Finance
- Jackson Earns Award for Highest Customer Service in Financial Industry for 14th Consecutive Year [Yahoo! Finance]Yahoo! Finance
- A Look At Jackson Financial (JXN) Valuation After Q4 Beat And Record Retail Annuity Sales [Yahoo! Finance]Yahoo! Finance
- Jackson Financial Inc. (JXN): A Bull Case Theory [Yahoo! Finance]Yahoo! Finance
- Jackson Financial (JXN) was upgraded by <a style="font-weight:bold" href="https://www.wallstreetzen.com/newsletters/zen-ratings?ticker=JXN&utm_campaign=getratings&utm_medium=online&utm_source=MarketBeat">Wall Street Zen</a> from "hold" toMarketBeat
JXN
Earnings
- 11/4/25 - Beat
JXN
Sec Filings
- 2/24/26 - Form 10-K
- 2/18/26 - Form 8-K
- 2/18/26 - Form 8-K
- JXN's page on the SEC website