Whirlpool and Magnusmode Introduce an Empathy-First Approach to Customer Service [Yahoo! Finance]
The Kraft Heinz Company (KHC)
Last the kraft heinz company earnings: 4/30 07:05 am
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ir.kraftheinzcompany.com/overview
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Source: Yahoo! Finance
TORONTO April 15, 2024 /CNW/ - Today, Whirlpool is proud to announce a collaboration with Magnusmode aimed to ensure an accessible and inclusive experience for customers from the sales floor through to the home. Through this new offering, retail sales associates will be taught about how leveraging technology can help autistic and neurodivergent people gain independence in their daily lives through the "Disability Empathy Training Module." This new module, developed through a sponsorship with Magnusmode, is a course that puts an empathy-first focus on customer service training. The module equips trainees with the necessary tools to create an inclusive environment, understand the needs of neurodivergent customers, employ active listening techniques, and effective communication strategies, while also providing examples of harmful and inclusive language and unconscious bias. The course also features interviews with individuals with various disabilities that provide real-life examples
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News
- The CEO of packaged-food giant Kraft Heinz is obsessed with healthy eating and exercise—but also snacks on Lunchables several times a week [Yahoo! Finance]Yahoo! Finance
- The CEO of packaged-food giant Kraft Heinz is obsessed with healthy eating and exercise—but also snacks on Lunchables several times a week [Fortune]Fortune
- Kraft Heinz's CEO has a clean-eating lifestyle at odds with all that processed food — but he insists it shares his health mission [Business Insider]Business Insider
- Kraft Heinz (KHC) Stock Sinks As Market Gains: Here's Why [Yahoo! Finance]Yahoo! Finance
- Countdown to Kraft Heinz (KHC) Q1 Earnings: A Look at Estimates Beyond Revenue and EPS [Yahoo! Finance]Yahoo! Finance
KHC
Earnings
- 2/14/24 - Beat
KHC
Sec Filings
- 4/18/24 - Form 8-K
- 3/22/24 - Form PX14A6G
- 3/22/24 - Form ARS
- KHC's page on the SEC website