Invisible IT Emerges as Workplace Transformation Evolves, Lenovo Research Finds
LENOVO GROUP LTD S/ADR (LNVGY)
NASDAQ:AMEX Investor Relations:
www3.lenovo.com/us/en/lenovo/investor_relations
Company Research
Source: Business Wire
Four out of five IT leaders say their systems can’t keep up and are turning to AI-powered automation to make IT seamless, predictive, and proactive. MORRISVILLE, N.C.--(BUSINESS WIRE)--The next step in workplace transformation is invisible technology that fades into the background so that support is automated and seamless, according to a Lenovo global survey of IT leaders released today.Most employees only notice IT when it slows them down and interrupts processes. Invisible IT is the opposite. It means technology that anticipates needs, prevents issues before they happen, and personalizes support automatically.Achieving Invisible IT, the newest report in Lenovo’s ongoing Work Reborn series, explores how AI and automation are redefining the digital workplace and employee experience. Of the IT leaders who participated, 79% aspire to deliver seamless, proactive support that minimizes disruption for employees, but only 21% have achieved predictive issue resolution. The results undersc
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