LogMeIn Brings Integrated AI Chatbot and Human Customer Engagement to the World’s Most Popular Messaging Apps
LOGMEIN (LOGM)
Last logmein earnings: 4/23 04:08 pm
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investor.logmeininc.com/about-us/investors/overview/default.aspx
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Source: GlobeNewswire
BOSTON, Dec. 11, 2019 (GLOBE NEWSWIRE) -- LogMeIn (Nasdaq: LOGM) today announced it is making it easier than ever for customers to engage with businesses on the messaging applications they prefer to use. Bold360’s latest release helps businesses transform contact centers by offering always-on, scalable, and best-in-class customer engagement on the most popular global messaging channels including WhatsApp, WeChat, Facebook Messenger, and SMS Text. Messaging apps have become a preferred platform for personal engagement, with over 41 million messages sent per minute. In response, businesses are aligning their customer engagement strategies to meet customers where they already are. With Bold360’s robust messaging capabilities, customers have more choice in how they communicate with businesses. “Gone are the days of waiting on hold or missing a business’s open hours for customer service. Customers should not be limited to live support over antiquated channels,” said Yaniv Reznik, Vice
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