LogMeIn Launches FAQ Web Widget to Help Businesses Manage COVID-19 Related Communications and Information Sharing
LOGMEIN (LOGM)
Last logmein earnings: 4/23 04:08 pm
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US:NASDAQ Investor Relations:
investor.logmeininc.com/about-us/investors/overview/default.aspx
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Source: GlobeNewswire
BOSTON, April 08, 2020 (GLOBE NEWSWIRE) -- LogMeIn, Inc. (Nasdaq: LOGM) has launched the Bold360 Rapid Response FAQ Web Widget to help businesses manage the increase in volume and complexity of questions related to COVID-19 from both customers and employees. The COVID-19 (Coronavirus) pandemic is an unprecedented situation creating numerous challenges providing information and updates to customers, employees, and partners. Policies and procedures are changing rapidly, and many businesses are struggling to communicate updates to customers in real time, which is creating an influx of questions that are bogging down customer support lines. Additionally, employees who aren't used to working remotely have questions that need to be answered immediately, putting additional strain on internal support teams. The FAQ Widget is a simple solution to help businesses to contain the volume of inquiries, provide consistent and immediate answers, and gain insights from the questions that they are g
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