LogMeIn Virtualizes Face-to-Face Tech Support with Rescue Live Lens
LOGMEIN (LOGM)
Last logmein earnings: 4/23 04:08 pm
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US:NASDAQ Investor Relations:
investor.logmeininc.com/about-us/investors/overview/default.aspx
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Source: GlobeNewswire
BOSTON, April 16, 2020 (GLOBE NEWSWIRE) -- LogMeIn (Nasdaq: LOGM) is making it simple and safe for organizations to provide exceptional customer and employee experiences with enhanced visual support solutions. Building on LogMeIn’s industry leading remote support offer Rescue Lens, the new Rescue Live Lens elevates video-based support to the next level by eliminating the need to download and install an app, providing a more seamless and convenient user experience. The interactive, fully browser-based solution uses a mobile device’s camera to allow agents to quickly see, diagnose and resolve equipment issues remotely. Live Lens enables IT and field service teams to deliver instant, guided assistance to lower handle times and resolve issues faster. As the world employs social distancing strategies to combat the COVID-19 pandemic, the way businesses operate has changed. Nowhere is this felt more intensely than among internal IT teams and businesses that rely on field service teams t
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