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Stock impact report

The AI Customer Experience Revolution: A New Era Of Human-Centered Intelligence [Forbes]

Lowe's Companies, Inc. (LOW) 
Last lowe's companies, inc. earnings: 2/26 06:00 am Check Earnings Report
Company Research Source: Forbes
We've moved from rudimentary online support to deeply personalized, omnichannel interactions. As I've seen across industries we work with, this evolution has fundamentally altered consumer expectations. People now expect instant access and around-the-clock responsiveness, which has led businesses to race to integrate automation with a human touch. Today, we're at a pivotal moment where AI is now a tangible force with the potential to reshape how enterprises and customers connect. From hyper-personalization to predictive interactions that anticipate intent, AI has permeated the core of CX transformation. The numbers tell a compelling story: By 2029, the market for AI in customer experience is projected to reach $46.9 billion , growing at 27.5% annually. From Supporting Actor To Leading Role: The AI Evolution In CX We all remember the days of battling robotic IVR systems, shouting "representative!" into the phone. Today, AI creates deeply intuitive, efficient connections that an Show less Read more
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