Airlines and Hotels Reach Out to Their Top Spenders [The New York Times]
Southwest Airlines Company (LUV)
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Source: The New York Times
Skip to contentSkip to site indexBusinessToday’s Paper|Airlines and Hotels Reach Out to Their Top Spendershttps://nyti.ms/2VXOmc0mentContinue reading the main storyThey’re giving those customers an extra year to accumulate the points that result in free upgrades, breakfasts, club access and other perks. And that may be just the beginning.Pat Shanahan said she most values the Alaska M.V.P. Gold benefit of being able to change her travel plans without a fee.Credit...Christian Sorensen Hansen for The New York TimesByJulie WeedApril 27, ,Let’s just say that no one is likely to earn airline or hotel elite status this year, not with travel dropping to near nothing and no resumption in sight.But major airlines and hotels don’t want to lose their highest-spending customers. So they are giving them an extra year to accumulate the points that result in free upgrades, breakfasts, club access and other perks.Airlines really had no choice, said Jamie Larounis, an industry analyst forUpgraded Point
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