CX Has Changed And Marketers Must Follow [Forbes]
Southwest Airlines Company (LUV)
Last southwest airlines company earnings: 4/28 06:00 am
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US:NYSE Investor Relations:
investors.southwest.com
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Source: Forbes
Photo:GettyDelivering a great customer experience first and foremost requires understanding that everybody is different. This might sound trite, but there are now nearly4.4 billion internet usersWhy?Established enterprises are finding themselves operating in a whole new landscape. The reality of delivering experiences has fundamentally changed. Younger generations have grown up in the digital era, expecting experiences that are tailored to them. With that new reality, marketers have to fundamentally change their way of doing things.A new landscape leads to new expectations.Today, people are interacting with companies through a variety of different devices (many are mobile and connected to the internet) and a variety of modes: type, chat, speech and more. This proliferation of channels has given rise to expectations way beyond browser compatibility and responsive design. People don’t just expect things to work, but expect that they will work for them, in the way they desire.Consider vo
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High impacting Southwest Airlines Company news events
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LUV
News
- Southwest Airlines cuts earnings outlook on government shutdown demand hit [CNBC]CNBC
- Charlamagne defends airline policy saying particularly obese passengers must buy 2nd seat [FOX News]FOX News
- Major changes could be coming to the auto industry [CNN]CNN
- Southwest Airlines (NYSE:LUV) is now covered by analysts at Citigroup Inc.. They set a "neutral" rating and a $38.00 price target on the stock.MarketBeat
- Rep. Omar responds to Trump's attacks: He's trying to ‘deflect' from his ‘failures' [CNN]CNN
LUV
Earnings
- 10/22/25 - Beat
LUV
Sec Filings
- 12/5/25 - Form 8-K
- 11/3/25 - Form 8-K
- 10/28/25 - Form 424B5
- LUV's page on the SEC website