Don't want to fly during coronavirus crisis? Don't rush to cancel that ticket. Here's why [USA TODAY]
Southwest Airlines Company (LUV)
Last southwest airlines company earnings: 4/28 06:00 am
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Source: USA TODAY
Don't want to fly during coronavirus crisis? Don't rush to cancel that ticket. Here's why Dawn Gilbertson USA TODAY The surge of passengers trying to change or cancel plane tickets as travel grinds to a halt Hours-long waits, dropped calls and don't-call-us-we'll-call-you messages are the norm. Airlines have taken to their websites, Facebook and Twitter accounts to advise travelers to hold off on calling unless their plans are in the next few days. Travelers who heed the advice might see an unexpected benefit: a refund. Since the coronavirus outbreak waivers The only way to snag a refund is to plead your case with a sympathetic airline representative — or have your flight canceled. When airlines cancel a flight, whether due to a coronavirus public health emergency, a winter storm, a hurricane or a mechanical issue, passengers are eligible for a refund even if they have a nonrefundable ticket, including those restrictive basic economy tickets. Airlines don't always broadcast this optio
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