FAA administrator: Unruly passenger incidents declining but still "two to three times above where we need to be" [CBS News]
Southwest Airlines Company (LUV)
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Source: CBS News
Flight attendants are also expected to testify about the high anxiety many now have from dealing with unruly passengers. The agency said total fines for a variety of alleged bad behavior in 2021 topped more than $1 million. Several incidents of assaults on flight attendants, violence between passengers and travelers refusing to wear masks have been documented. These incidents are happening despite the best efforts of FAA Administrator Steve Dickson who implemented a "zero-tolerance" policy in January when it became clear air travel during the coronavirus pandemic was becoming unpredictable. "The fines that we have publicized, over $1 million in fines so far, and the communication that we've done with the public have driven those rates down, but there's still a lot of work to be done," Dickson told CBS News' Errol Barnett in an exclusive interview. Dickson's agency's data shows the number of unruly incidents per flight decreased after fines were announced in February. A publ
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