Southwest Airlines launches delay compensation program [Reuters]
Southwest Airlines Company (LUV)
Last southwest airlines company earnings: 4/28 06:00 am
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Source: Reuters
Transportation Department settlement over the airline's December 2022 holiday meltdown. Southwest in December 2023 agreed over three years to provide $90 million in travel vouchers of $75 or more to passengers delayed at least three hours getting to final destinations because of an airline-caused issue or cancellation and to start the program by April 30. The airline said Monday it quietly launched the program on April 16 and has already heard from a few thousand customers seeking vouchers. Make sense of the latest ESG trends affecting companies and governments with the Reuters Sustainable Switch newsletter. Sign up Reporting by David Shepardson Our Standards:
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