Passenger says airline forced her to buy second seat, sparking viral debate over 'customer of size' policy [FOX News]
Southwest Airlines Company (LUV)
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Source: FOX News
A Southwest seating policy has ignited a heated fat-shaming debate on TikTok and Instagram, with passengers strongly divided over whether the rule is just "common sense" — or "anxiety-inducing." Several passengers have gone viral in recent weeks for saying the airline's new "customer of size" policy has been humiliating. But many travelers praise the airline, noting that it's unfair of others to "spill over" into the next seat. The policy asks passengers who need extra space to purchase a second seat in advance. It also allows the airline to make the determination on a case-by-case basis — citing safety reasons and overall passenger comfort. But as some people see it, the policy doesn't clearly define the criteria that's used — making the rules feel arbitrary, critics say. "We began communicating changes to our policy — which is in line with industry standards — almost a year ago and continued reiterating those changes directly to customers throughout the summer," Southwest A
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News
- Southwest Airlines (LUV) had its price target lowered by Susquehanna from $55.00 to $42.00. They now have a "neutral" rating on the stock.MarketBeat
- Southwest Airlines (LUV) had its price target lowered by TD Cowen from $56.00 to $46.00. They now have a "buy" rating on the stock.MarketBeat
- Southwest Airlines (LUV) had its price target lowered by JPMorgan Chase & Co. from $58.00 to $56.00.MarketBeat
- Southwest Airlines (LUV) had its price target lowered by BMO Capital Markets from $57.50 to $45.00. They now have an "outperform" rating on the stock.MarketBeat
- Southwest Airlines (LUV) had its price target lowered by Raymond James Financial, Inc. from $55.00 to $45.00. They now have an "outperform" rating on the stock.MarketBeat
LUV
Earnings
- 1/28/26 - Beat
LUV
Sec Filings
- 3/27/26 - Form SCHEDULE
- 3/27/26 - Form ARS
- 3/27/26 - Form DEFA14A
- LUV's page on the SEC website