Passengers rip airline for new seating policy: 'It is as bad as everyone is saying' [FOX News]
Southwest Airlines Company (LUV)
Last southwest airlines company earnings: 4/28 06:00 am
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Source: FOX News
Dallas-based Southwest Airlines has come under fire from passengers after it made a major process change just over a month ago. Southwest transitioned Jan. 27 from its open seating policy , with passengers now needing to select their seats or be assigned to specific spots. Passengers have shared their frustrations with the new policy on social media. They say they have issues reading the seat numbers, run into snags with the boarding flow and are unable to spread out on the plane. "We're always looking for ways to improve our customer experience, to continue delivering the seamless and reliable travel journey that customers expect from Southwest," a company spokesperson told Fox News Digital on Thursday in response to a request for comment. "The employees of Southwest deliver the best hospitality in the airline industry alongside our best-in-class reliability," the spokesperson added. "We look forward to continuing to provide our customers with friendly, reliable and low-cost
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LUV
Earnings
- 1/28/26 - Beat
LUV
Sec Filings
- 2/25/26 - Form 144/A
- 2/25/26 - Form 144
- 2/24/26 - Form 4
- LUV's page on the SEC website