Sky Harbor travelers remark on possible Southwest Airlines ticketing, boarding changes [Yahoo! Finance]
Southwest Airlines Company (LUV)
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Source: Yahoo! Finance
Travelers at Phoenix's Sky Harbor International Airport gave a mixed response to the news. Some people love the Southwest process as it's very different from other airlines , and others want it to change. The question is, at what cost? "It's like the great race of who can get to A. Let's wait, let's just set my alarm for midnight. Got to really get in there and just got to check in, like, ‘Oh, darn it, I got a B. I was hoping for an A,'" said Joseph Beasley, a Southwest passenger. It sounds like he's talking about a report card, but what he's really talking about is the Southwest boarding process. Passengers are boarded based on how quickly they check in, starting 24 hours before take-off. There's an option to pay for the A group. For frequent travelers like Justin Frame, some are used to that process "I like it because it's efficient, and it's fast, and it's predictable," he said. When traveling as a family of six, like the Beasley family, it's a different story. "I
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