UPDATE 1-Southwest Airlines launches compensation program for flight delays [Yahoo! Finance]
Southwest Airlines Company (LUV)
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Source: Yahoo! Finance
WASHINGTON, April 29 (Reuters) - Southwest Airlines said it had launched a compensation program for flight delays as part of a $140 million U.S. Department of Transportation settlement over the carrier's meltdown in December 2022 during a busy holiday travel period. Southwest in December 2023 agreed over three years to provide $90 million in travel vouchers of $75 or more to passengers delayed at least three hours getting to final destinations because of an airline-caused issue or cancellation, and to start the program by April 30. The airline said on Monday it had quietly launched the program on April 16 and has already heard from a few thousand customers seeking vouchers. The airline agreed to the compensation program after the holiday meltdown that resulted in 16,900 flight cancellations and stranded 2 million passengers. The settlement included a $35 million cash fine. A massive winter storm in December 2022 and subsequent chaos prompted travel horror stories such as peop
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