Lloyds admits IT glitch hit nearly half a million customers [Yahoo! Finance]
Lloyds Banking Group Plc American Depositary Shares (LYG)
US:NYSE Investor Relations:
lloydsbankinggroup.com/investors
Company Research
Source: Yahoo! Finance
In its response to the Treasury Select Committee about the glitch on 12 March, the group said the issue had affected up to 447,936 customers of Lloyds Bank, Halifax and Bank of Scotland. The bank reported that 114,182 users accessed others' transactions, potentially exposing sensitive data like account details, national insurance numbers, and payment references. So far, £139,000 ($184,383.46) of compensation has been paid out to 3,625 customers for distress and inconvenience, with no customers identified as having suffered financial loss. The letter also acknowledges that transaction information related to individuals who are not Lloyds Banking Group customers may have been visible. The cause of the incident has been identified as a “software defect”, which occurred during an overnight update. The bank said it self-reported to the Financial Conduct Authority on the morning of 12 March and notified the Information Commissioner's Office within the required 72-hour period. T
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LYG
Sec Filings
- 4/2/26 - Form 6-K
- 4/2/26 - Form 6-K
- 4/1/26 - Form 6-K
- LYG's page on the SEC website