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Why Amazon Ranks Best And Walmart Ranks Worst: 7000-Consumer Study [Forbes]

Macy's Inc (M) 
Last macy's inc earnings: 2/25 06:55 am Check Earnings Report
US:NYSE Investor Relations: macysinc.com/ir
Company Research Source: Forbes
Why Amazon Ranks Best And Walmart Ranks Worst: 7000-Consumer Study Amazon's mid-summer consumer extravaganza is almost over, but the fact that the company has managed to invent its own shopping holiday speaks volumes of its dominant position on top of the retail landscape. Which is probably why Amazon was rated "best" by 21% of American consumers in a mammoth 7,000-person study for the second year in a row. Meanwhile, Walmart was rated "worst" for the second year in a row. Others that were rated high include Target, Kohl's, Costco, Macy's, Best Buy ... and Walmart. While Walmart was rated the worst by the 21% of Americans — the same percentage that rated Amazon best — there is some consolation for the former king of American retail. 13% also rated Walmart the best. And the number of those rating Walmart poorly is decreasing rapidly, because last year it was 27%. What does Amazon do well? About 80% of its customers believe Amazon "gets me," takes care of them, and has a great future. F Show less Read more
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