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-0.000217321465691357 -0.000642515637696616 0.000925978419033813 0.00233384356633977 0.00334486081977454 0.00485666232023745 0.00485666232023745 0.00485666232023745
Stock impact report

Consumers push back on swipe fees: survey [Yahoo! Finance]

Mastercard Incorporated (MA) 
Last mastercard incorporated earnings: 4/29 08:00 am Check Earnings Report
Company Research Source: Yahoo! Finance
Nearly a third of small businesses that assess credit card surcharges say that customers cancel purchases when they see the extra fee at checkout, according to J.D. Power survey released last week. The data and analytics firm queried roughly 4,400 U.S. small businesses and found 35% include surcharges for customers who use credit cards, up slightly from 34% in the same survey last year. Of the small businesses that assess those charges, 32% said customers cancel a purchase when a surcharge is included in their bill at least some of the time. The survey was conducted from August through October and the results were released on Jan. 13. “For merchants, the approach is not without risk,” said John Cabell, managing director of payments intelligence for J.D. Power. “Building your cost of doing business into your pricing is something that businesses have been doing for a long time. Businesses are more comfortable tacking on fees because consumers seem to be okay with paying them in m Show less Read more
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