McDonald's plans AI expansion to streamline customer orders, executive says [FOX Business Network]
McDonald's Corporation (MCD)
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Source: FOX Business Network
McDonald's is ramping up its use of artificial intelligence to streamline customer orders and sharpen its business operations, with plans to "double down" on AI investments by 2027, a senior executive said on Friday, according to Reuters. The fast-food giant currently uses AI to verify orders at 400 restaurants in India , allowing the chain to catch and correct errors before food is handed to customers, according to the outlet. McDonald's is planning to roll out the new system globally in two years, Head of Global Business Services Operations Deshant Kaila said, Reuters reported. "We're still in the early stages, so it's hard to pin down the exact investment," Kaila said during an event in the southern city of Hyderabad, India. Beyond order accuracy, McDonald's is leveraging AI to forecast sales, determine pricing strategies, and evaluate product performance, Reuters reported, adding that the company is also developing a personalized mobile app that will function across multipl
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MCD
Earnings
- 11/5/25 - Miss
MCD
Sec Filings
- 12/18/25 - Form 4
- 12/15/25 - Form 4
- 12/2/25 - Form 4
- MCD's page on the SEC website