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0.0150375939849624 0.00751879699248121 0.00751879699248121 0.00751879699248121 0.00751879699248121 -0.0300751879699248 0.0524812030075189 0.0526315789473685
Stock impact report

Marchex Launches Generative AI-Powered Sentiment Suite Across Multiple APIs

Marchex, Inc. - Class B (MCHX) 
Last marchex, inc. - class b earnings: 2/12 04:15 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.marchex.com
Company Research Source: Business Wire
Follows Completion of Early Adopter Program with Fortune 500 Customers SEATTLE--(BUSINESS WIRE)--Marchex (NASDAQ: MCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, today announced that it has launched its Sentiment Suite product offering across multiple application programming interfaces (APIs) following completion of an extensive early adopter program with Fortune 500 companies and other customers.A key element of Marchex’s conversation intelligence platform, Sentiment Suite combines structured and unstructured data to provide a comprehensive view of customer emotion throughout conversations with businesses. For businesses of all sizes, Sentiment Suite’s AI-driven insights include:Customer Emotion, which provides a high-level assessment of whether conversations are positive, negative, or neutral.Emotion Categories, which assigns specific sentiments such as satisfied, frustrated, or confused to callers, Show less Read more
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