Marchex’s AI-Powered Speech Analytics Sets New Standard, Approaches Human Levels of Accuracy in Consumer to Business Conversations
Marchex, Inc. - Class B (MCHX)
Last marchex, inc. - class b earnings: 2/12 04:15 pm
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Source: Business Wire
Driven by investments in data science and deep learning technology, Marchex delivers best-in-category insights on customer conversations SEATTLE--(BUSINESS WIRE)-- Marchex (NASDAQ: MCHX), a leading provider of call analytics that drive, measure, and convert callers into customers, today announced that is has reached a new industry standard in automatic transcription accuracy for consumer-to-business phone conversations, driven by enhancements to and investments in its proprietary speech analytics solution. Marchex’s speech recognition functionality was put to an independently verified test against several other commercially-available solutions, based on a series of factors to directly compare capabilities. Using the same sample audio data from the business conversation domain, the test measured the word error rate (WER) which tracks the number of words that are inserted, deleted or substituted in
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News
- Marchex, Inc. (NASDAQ: MCHX) is now covered by analysts at StockNews.com. They set a "hold" rating on the stock.MarketBeat
- Marchex, Inc. (NASDAQ: MCHX) is now covered by analysts at StockNews.com. They set a "hold" rating on the stock.MarketBeat
- Marchex, Inc. (NASDAQ: MCHX) is now covered by analysts at StockNews.com. They set a "hold" rating on the stock.MarketBeat
- Marchex Wins 2024 Artificial Intelligence Excellence Award [Yahoo! Finance]Yahoo! Finance
- Marchex Wins 2024 Artificial Intelligence Excellence AwardBusiness Wire
MCHX
Earnings
- 3/14/24 - Beat
MCHX
Sec Filings
- 4/22/24 - Form S-8
- 4/1/24 - Form 10-K
- 3/14/24 - Form 8-K
- MCHX's page on the SEC website