ChenMed Selects Medallia to Keep Improving Patient Experience
Medallia, Inc. (MDLA)
Last medallia, inc. earnings: 3/12 04:06 pm
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Source: PR Web
MIAMI (PRWEB) January 09, 2020 ChenMed, a nationally recognized physician-led primary care provider serving seniors in eight states, has selected Medallia Experience Cloud to help its primary care physicians keep nurturing outstanding relationships with members. The hyper-growth medical practice which has long captured patient feedback, collected 3,934 patient experience feedback insights for the quarter ending Dec. 31, 2019. Drawn from all Chen, Dedicated and JenCare Senior Medical Centers in Medallia those patient feedback insights show a robust ChenMed Net Promoter Score (NPS) of 82.4."As a physician-lead, mission-driven company, ChenMed is relentless in its pursuit of better health outcomes and the best patient experience for the seniors we serve," says Christopher Chen, M.D., ChenMed CEO. "Happily, the Net Promoter results Medallia already has captured show a ChenMed NPS value that is substantively higher than the best-in-industry NPS benchmarks reported in April 2019 for iconic
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