Medallia Helps Schneider Electric to Delight Customers With Outstanding Digital Experiences
Medallia, Inc. (MDLA)
Last medallia, inc. earnings: 3/12 04:06 pm
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Source: Business Wire
Medallia helped Schneider Electric to increase Net Satisfaction Score by 34 points and generate a 33% increase in employee engagement by tapping into digital customer feedback. SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience, and Schneider Electric, the leader in the digital transformation of energy management and automation, today announced results of the implementation of Medallia’s solution to capture digital feedback to continue helping deliver outstanding experiences to Schneider Electric customers.With more than 128,000 employees working in over 100 countries worldwide, Schneider Electric offers a vast range of products and solutions enabling integrated energy management for homes, buildings, data centers, infrastructure, and industries. With such a diverse customer base, the company focuses its digital transformation on customer needs and expectations.“By capturing insights directly from our customers’ viewpo
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