Medallia LivingLens Announces Integration with Zoom Video Communications
Medallia, Inc. (MDLA)
Last medallia, inc. earnings: 3/12 04:06 pm
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Source: Business Wire
Powers the future of market research as video use booms SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced a new integration between Medallia LivingLens and Zoom Video Communications, Inc. (NASDAQ: ZM). Medallia’s market leading experience management technology integrated with Zoom enables research and insights teams to capture powerful feedback via market research video sessions. Medallia LivingLens rapidly transcribes the contents and centralizes video recordings in a single asset management platform.“In the contactless environment, video is the new natural way to capture feedback. Medallia LivingLens analyzes emotions and sentiment to surface what matters most. Watching and listening to hundreds, thousands and even millions of customers is now possible, making old market research tools and techniques obsolete. Intelligent video enables businesses to understand what customers need and drive all corners of the o
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