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Stock impact report

MetLife Expands Customer Experience Capability [Yahoo! Finance]

MetLife, Inc. (MET) 
Last metlife, inc. earnings: 2/5 04:15 pm Check Earnings Report
US:NYSE Investor Relations: investor.metlife.com
Company Research Source: Yahoo! Finance
NEW YORK, April 11, 2024 BUSINESS WIRE )--Today MetLife announced a significant customer experience enhancement with an expanded connected benefits capability – creating more value for both employers and employees when benefits are packaged and designed to work together. The upgraded functionality utilizes technology to screen certain permission-based medical and pharmacy claims and user activity to deliver personalized benefit education and streamlined claims processes across MetLife's robust portfolio of products. As benefit plans expand to meet the rising expectations of today's workforce, employers are faced with increasing challenges around lack of benefit education – MetLife's 2024 U.S. Employee Benefit Trends Study found 62% of employees are not completely confident they know about all of the benefits offered to them, which can result in lower benefit utilization and satisfaction. MetLife's data also finds 73% of employees say benefits integration is important to them, under Show less Read more
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