Online retailer Shein vows to fix website after consumer body warning [Yahoo! Finance]
Meta Platforms, Inc. - Class A (META)
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Source: Yahoo! Finance
Shein was issued a warning at the end of April for several violations. The provider was "leading consumers up the garden path and disregarding consumer protection rules," it said. "We are working with the Federation of German Consumer Organizations [vzbv] to address their concerns," the Shein spokesman said. Shein plans to "refrain from misleading practices in Germany in future," said vzbv board member Ramona Pop. The provider must improve its website by June 1. The proceedings were thus concluded out of court. If an offence is repeated, the association can demand a fine. The vzbv criticized what it said were manipulative designs, complicated complaint channels, hidden contact options, seemingly arbitrary discount levels and a lack of information in star ratings. Pop-up windows with the message "You could receive vouchers now! Are you sure you want to go?" were displayed to shoppers. The vzbv also accused Shein of violating the Digital Services Act (DSA). The new EU directive
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